Frequently Asked Questions
- When will I receive my tour documents from Perillo?
- What are optional tours?
- What are the airline restrictions on bottles and containers?
- Is smoking allowed on the Perillo Tours buses?
- How many pieces of luggage can I bring with me?
- Can I request special dietary meals?
- Can I travel with a wheelchair?
- Can I request certain seats on the plane?
- Are tips included?
Reservations and Travel Documentation:
Traveling to Hawaii
Traveling to Italy:
You will receive final instructions, hotel lists, e-tickets and information approximately 2-3 weeks prior to departure. The detailed daily itinerary will be given to you upon arrival by your tour guide.
series of optional tours will be available for purchase from your tour guide while on the tour - they cannot be purchased before the tour starts. You are under no obligation to take any, they are strictly optional.For an updated list of optional tours, please select your tour on our website and then click on the optional tours link. Depending on the tour, if you avail yourself of all optionals, the total cost will be about $200 to $600. Please note that on Italy tours, payment can only be made in Euros, no credit cards can be accepted.
All containers for gels, liquids and aerosols must be 3-oz. or smaller and placed in a clear plastic bag. Each traveler is limited to one quart-size plastic bag which must be placed in your carry-on baggage. For a more in-depth description of these and other travel restrictions (including prescription medications), please visit www.tsa.gov.
There is a no smoking policy on our buses but there are plenty of opportunities to smoke during the frequent stops.
Each tour member is limited to one large suitcase and small carry-on bag due to limited space on our buses. The airlines are charging extra fees for checked luggage exceeding 60" (calculated by adding the width + height + depth). The luggage should not weigh more than 44 lbs. Carry on bag should not exceed 45 inches total and no more than 11 lbs.
Yes, please advise at time of booking if you require special meals.
We allow collapsible wheelchairs on our tours. We regret that we cannot provide individual assistance to a tour member for walking or getting on and off motorcoaches or other transportation vehicles. Travelers who need such assistance must be accompanied by a qualified companion.
Seats are assigned by Perillo Tours as a courtesy at time of ticketing. If you have special requests, please call the airline directly after receiving your airline tickets. Please note that the airline can change your seats at any time.
Tips for luggage handling, doormen, housekeepers & restaurant personnel are included; tips for tour guides, local guides and bus drivers are not. Such gratuities should be extended on a voluntary, individual basis. The SUGGESTED tip for a tour guide is $3.00-4.00 per day per person and for a bus driver and local guide is $1.00-2.00 per day.
We accept checks, Visa, Mastercard, Discover & American Express.
Final Payment is due 60 days prior to departure.
A $350.00 per person deposit is required within 10 business days of booking. If obtaining the $199.00 p/p optional insurance, it must be purchased at the time of deposit.
United States citizens require a valid passport. Non-citizens have other requirements which should be checked immediately. Most non U.S. citizens require visas for entry into Italy. Non-citizens are urged to contact the Italian consulate for entry requirements (http://www.consnewyork.esteri.it ).
Vaccinations are not required by anyone.
Your first and last name must appear on your airline ticket exactly as it appears on your passport.
We strongly suggest that you purchase our traveler's insurance for $249 per person payable with deposit. It is very important that you protect yourself in case of trip cancellation/interruption, travel/baggage delay or loss of baggage and medical expenses.
United States citizens require a government issued picture I.D., including a driver's license.
United States security procedures state that all passengers 18 years and older must present official photo identification, such as a driver's license, at the airport. Your first and last name must appear on your airline ticket exactly as it appears on your documentation.
Yes, you may extend your stay before the tour up to 3 nights in Honolulu or after your tour in Maiu or Kauai at very special discounted room rates. Please call Perillo Tours for more information.
You may also stop-over, pre or post, in Las Vegas, San Francisco or Los Angeles for $75.00 per person airfare stopover fee. You must make your own arrangements during your stopover in these three cities.
Comfortable casual clothing and shoes are recommended; the same as you would wear on a sightseeing trip in the continental U.S.
The electrical current in Italy is 220 volts. Wall outlets take plugs with two rounded prongs. If you plan to use U.S. electrical appliances you will need to bring a converter/adapter. It is suggested that you purchase these items before you leave on your trip or at the airport.
All hotels in Italy supply a hair dryer in each room.
Irons are not supplied in hotel rooms in Italy due to safety precautions. Hotels offer ironing, dry cleaning and laundering services for a fee
The Euro is the official currency in Italy. Notes are in denominations of 5, 10, 20, 50, 100, 200, 500. Coins are in denominations of 1, 2, 5, 10, 20, 50.
The best place to exchange money is through an ATM machine in Italy. Be sure to bring your pin number with you. You should also advise your bank or credit card company so that they don't freeze your account due to abnormal charges.
Cirrus and PLUS are widely accepted ATM cards. Before departure, check with your bank about using your ATM card in Italy and about any fees that might be assessed. Traveler's checks are extremely difficult to exchange. Most banks in Italy will not provide a cash service for travelers checks in any currency due to the high number of forged travelers checks being circulated.
It is a wise idea to purchase at least 200 Euro prior to leaving the U.S.
Comfortable casual clothing is recommended; the same as you would wear on a sightseeing trip in the U.S.
Please note that there are dress codes in most churches in Italy: no bare shoulders or knees.
The weather in Italy is mild in the South and colder up North in the winter. Summers are hot all over Italy. There is no rainy season in Italy. For average city temperatures in Italy, please visit the following website: www.italiantourism.com/temperature2.html
VAT is a value added tax that is included in the sale price of most goods. As a tourist, you are entitled to reimbursement of this tax.
If you see a "Euro Tax Free" sign on a store window or door this means that the store participates in the "Tax Free Italy" program. When making a purchase at a tax free store, present your passport at the cash register and ask the store clerk to issue you a "Tax Free Shopping Cheque" along with a receipt. The store will charge you tax at the time of sale. The Tax Free Shopping form will indicate the amount of VAT (IVA) refund that you are eligible to receive at the Global Refund desk at the airport.
Keep the merchandise that you purchased with you at the airport (if possible) when submitting your refund form as Customs sometimes inspects the merchandise before stamping the Tax Refund Forms. Remember not to wrap gifts to be carried on board the aircraft.
Allow plenty of time at the airport to process your claim!
Please note that the refund can only be given at the airport in Italy. Once you have returned to the United States, it is not possible to obtain it.
For further information, please visit the following website: http://www.globalrefund.com/
The present duty free allowance for persons returning to the U.S. is $800.00 worth of goods per person.
To call the United States from Italy, you must dial 001 + area code + phone number.
It is recommended that you take advantage of the Perillo Tours Global Phonecard for tremendous savings in international calls. Application will be sent with your final documents 30 days prior to departure.
To call Italy from the United States, you must dial 011+ 39 (which is Italy's country code) + area code + phone number.